Skip to main content

Table 2 Attitudes to medical consultation through cell phones

From: Providing cell phone numbers and e-mail addresses to patients: The patient’s perspective, a cross sectional study

Question N (%)
How do you feel about getting your physician’s cell phone number?
Very interested 93 (46.5)
Would not object 83 (41.5)
Not interested 24 (12.0)
Getting my physician’s cell phone number could improve the relationship between us:
Agree 176 (88.0)
Do not agree 24 (12.0)
Getting my physician’s cellphone number could improve my sense of security even if I don’t use it:
Agree 169 (84.5)
Do not agree 31 (14.5)
The cell phone is an effective means of communication that could solve my problems:
Agree 102 (51.0)
Do not agree 98 (49.0)
The cell phone can cut down on the number of clinic visits:
Agree 138 (69.0)
Do not agree 62 (31.0)
The cell phone can reduce the number of emergency room visits:
Agree 82 (41.0)
Do not agree 118 (59.0)
At what times would you call the physician?
Only at appointed hours 62 (35.2)
Only during daytime hours (excepting Saturdays and holidays) 69 (39.2)
At all hours including nights, Saturdays and holidays 45 (25.6)
Under which circumstance would you call your physician?
Only in emergencies 105 (59.7)
Whenever I think I need a medical consultation 71 (40.3)
Getting your physician’s cell phone number could interfere with his/her privacy when they’re not working:
Agree 145 (72.5)
Do not agree 55 (27.5)
The physician should not be called because there are telephone centers that are active after clinic hours:
Agree 161 (80.5)
Do not agree 39 (19.5)
The physician should not be called because in emergencies one can call for an ambulance or go to the emergency room:
Agree 168 (84.0)
Do not agree 32 (16.0)
The physician should not be called because medical errors can occur if a physical examination is not performed:
Agree 168 (84.0)
Do not agree 32 (16.0)
The physician should not be called because there is a risk of miscommunication:
Agree 173 (86.5)
Do not agree 27 (13.5)
The physician should not be called because it can interfere with his clinic work:
Agree 148 (74.0)
Do not agree 52 (26.0)
There is no reason against getting the physician’s personal cell phone number:
Agree 19 (9.5)
Do not agree 181 (90.5)
If the HMO provided the physician with a cell phone and paid for it, that would motivate him/her to provide the cell phone number:
Agree 128 (64.0)
Do not agree 72 (36.0)
If the HMO gave the physician extra pay for cell phone consultations, it would motivate him/her to provide the cell phone number:
Agree 151 (75.5)
Do not agree 49 (24.5)
If the HMO gave the physician dedicated time for cell phone consultations, it would motivate him/her to provide the cell phone number:
Agree 151 (75.5)
Do not agree 49 (24.5)
Have you asked for your physician’s cell phone number in the past?
Yes 28 (14.0)
No 172 (86.0)
Do you have your physician’s cell phone number?
Yes 25 (12.5)
No 175 (87.5)