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Table 3 Means and S.D. of the HIAM variables and attitudes by OHS use (among Internet users N = 414)

From: Factors affecting compliance with use of online healthcare services among adults in Israel

HIAM variablesa Use OHS for administrative information
N = 276
Do not use OHS for administrative information
N = 136
Use the Internet for medical consultation
N = 70
Do not use the Internet for medical consultation
N = 342
Use OHS for medical information
N = 188
Do not use OHS for medical information
N = 224
Mean (standard deviation)
Barriers OHS are not precise and reliable enough 3.44 (2.33) 3.50 (2.38) 3.74 (2.41) 3.40 (2.33) 3.52 (2.33) 3.41 (2.36)
  OHS can breach the privacy of my medical information 3.42 (2.28) 3.62 (2.54) 3.56 (2.52) 3.46 (2.34) 3.36 (2.28) 3.59 (2.45)
  Technical and operational difficulties 2.75 (2.15) 3.13 (2.31) 2.87 (2.26) 2.87 (2.20) 2.57** (2.00) 3.14 (2.34)
Cues for action My relatives encourage me to use OHS 3.36*** (2.62) 2.40 (2.28) 4.26*** (2.68) 2.81 (2.46) 3.60*** (2.67) 2.59 (2.36)
  The HMO’s advertisements encourage me to use OHS 4.05*** (2.50) 2.73 (2.27) 4.47*** (2.45) 3.44 (2.48) 4.22*** (2.53) 3.11 (2.37)
  The HMO’s staff’s advice to use OHS 3.77*** (2.49) 2.46 (2.19) 4.39*** (2.23) 3.13 (2.46) 3.82*** (2.52) 2.94 (2.35)
Perceived ease of use Remote medical services will be easy and comfortable to use 5.50*** (1.85) 4.43 (2.48) 5.64** (1.83) 5.01 (2.21) 5.58*** (1.87) 4.72 (2.31)
  1. a The extent of agreement with the different statements on a scale of 1–7, 1 = do not agree at all, 7 = agree to a large extent
  2. *p < 0.1, **p < 0.05, ***p < 0.01