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Table 3 Major Categories from Responses to Survey Open Questions

From: Violence against physicians and nurses in a hospital: How does it happen? A mixed-methods study

Categories

Total

Responses

Percent

 1. Staff behavior Dismissive attitude, arrogance, superiority, disrespect, blunt tone, extreme and violent reactions, lack of guidance and misalignment of expectations

1576

38.9%

 2. Patient behavior Culture, violent attitude, sickness, anxiety, loss, drugs/alcohol/medications, psychiatric disease;feeling of loss and fear

1076

26.5%

 3. Hospital setting and organizational conditions Uncomfortable physical conditions, lack of staffing, lack of transparency, lack of support for staff support, architectural design of location

704

17.3%

 4. Waiting Time Waiting time for examinations, treatments, physician consultation, and imaging

384

9.5%

 5. Dealing with and Resolving a Violent Event

128

3.1%

 6. Others Personal and others’ stories of violent episodes

179

4.3%

Total

4047

100%