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Table 2 Summary of significant results related to patients

From: Factors related to negative feelings experienced by emergency department patients and accompanying persons: an Israeli study

Variable Predictor B β t F
1. Staff’s general attitudes and quality of ED experience 1. Low quality of service −3.96 −0.23 2.30* F(8,228) = 8.80*** R2 = .209 Tolerance >0.33
2. Low quality of department −4.39 −0.23 2.33*
2. Staff attitudes towards patient 1. Nurses’ negative attitude −5.81 −0.30 5.00*** F(6,296) = 28.65*** R2 = .355 Tolerance >0.35
2. Staff’s Impatience −11.81 −0.21 2.77**
3. Staff’s disturbance 6.37 0.16 3.28**
4. Waiting Lack of promptness −4.47 −0.10 3.28*** F(4,313) = 9.96*** R2 = .102 Tolerance >0.86
5. Perceived quality of medical care (xx) 1. Low perceived quality of medical care by nurses −0.78 −0.34 5.45*** F(2,298) = 54.25*** R2 = .262 Tolerance >0.64
2. Low perceived quality of medical care by doctors −0.59 −0.24 3.94***
6. Providing information to patient Not explaining the situation −6.68 −0.44 3.28** F(5,76) = 3.25* R2 = .122 Tolerance >0.57
8. Severity of medical problem Low severity of patient’s medical problem −2.67 −0.14 2.36* F(2,306) = 5.34** R2 = .027 Tolerance >0.88
  1. *** p < 0.001, ** p < 0.01, * p < 0.05, (xx) Significant predictor of negative feelings