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Table 3 Summary of significant results relating to accompanying persons (APs)

From: Factors related to negative feelings experienced by emergency department patients and accompanying persons: an Israeli study

Variable Predictor B β t F
1. Staff’s general attitude and quality of ED experience (xx) 1. Low quality of service −6.56 −0.43 6.31*** F(8,300) = 18.94*** R2 = .318 Tolerance >0.45
2. Lack of privacy −4.57 −0.22 4.23***
3. Waiting space for AP 1.85 0.13 2.44*
2. Staff attitudes towards P (as perceived by AP) (xx) 1. Doctors’ negative attitude −7.69 −0.32 5.93*** F(6,329) = 30.14*** R2 = .343 Tolerance >0.46
2. P not understood by staff −30.24 −0.38 6.21***
3. Staff attitude towards AP 1. AP disturbed by staff 12.16 0.29 6.14*** F(5,340) = 37.98*** R2 = .349 Tolerance >0.55
2. AP not understood by staff −21.21 −0.28 4.75***
3. AP patronized by staff 12.40 0.17 3.53***
4. Waiting 1. Waiting for doctor 1.94 0.15 2.83** F(4,353) = 29.78*** R2 = .244 Tolerance >0.74
2. Lack of promptness −6.61 −0.42 7.94***
5. Perceived quality of medical care 1. Low quality by nurse −2.25 −0.13 2.45*** F(3,316) = 63.33*** R2 = .370 Tolerance >0.65
2. Low quality by doctor −4.80 −0.20 3.73***
3. Low degree of professionalism −33.21 −0.44 9.06***
6. Providing information to AP Not explaining the situation −6.75 −0.41 3.85*** F(5,137) = 3.79** R2 = .089 Tolerance >0.55
7. Providing information to P (reported by AP) Lack of information to P −11.36 −0.26 3.05** F(2,240) = 15.24*** R2 = .105 Tolerance >0.50
8. Severity of medical problem (xx) Low severity of patient’s pain −1.23 −0.12 2.18* F(2,359) = 4.54* R2 = .019 Tolerance >0.91
  1. *** p < 0.001, ** p < 0.01, * p < 0.05, (xx) Significant predictor of negative feelings