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Table 3 Scores on the CC Index, by Topic, for all 35 hospitals

From: How culturally competent are hospitals in Israel?

Topic Mean Score on CC Index
1. Religious and cultural services in the hospital 3.10
2.Translation of official forms and written medical material 2.79
3. Adaptation of the physical environment to patient population 2.48
4. Organizational policy of hospital on CC care 2.43
5. Data collection and management on patient diversity 2.00
6. Appointment and development of CC coordinator 1.77
7. Cultural adaptation of Human Resources recruitment and evaluation 1.64
8. Oral translation (i.e. interpreting) during treatment 1.62
9. Staff training on CC 1.35
10. Hospital connections with the community 1.28