|
1. Religious and cultural services in the hospital
|
3.10
|
|
2.Translation of official forms and written medical material
|
2.79
|
|
3. Adaptation of the physical environment to patient population
|
2.48
|
|
4. Organizational policy of hospital on CC care
|
2.43
|
|
5. Data collection and management on patient diversity
|
2.00
|
|
6. Appointment and development of CC coordinator
|
1.77
|
|
7. Cultural adaptation of Human Resources recruitment and evaluation
|
1.64
|
|
8. Oral translation (i.e. interpreting) during treatment
|
1.62
|
|
9. Staff training on CC
|
1.35
|
|
10. Hospital connections with the community
|
1.28
|
