Table 3 Scores on the CC Index, by Topic, for all 35 hospitals
Topic | Mean Score on CC Index |
|---|---|
1. Religious and cultural services in the hospital | 3.10 |
2.Translation of official forms and written medical material | 2.79 |
3. Adaptation of the physical environment to patient population | 2.48 |
4. Organizational policy of hospital on CC care | 2.43 |
5. Data collection and management on patient diversity | 2.00 |
6. Appointment and development of CC coordinator | 1.77 |
7. Cultural adaptation of Human Resources recruitment and evaluation | 1.64 |
8. Oral translation (i.e. interpreting) during treatment | 1.62 |
9. Staff training on CC | 1.35 |
10. Hospital connections with the community | 1.28 |