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Table 1 Causes of non-utilized surgical procedure appointments

From: No-shows in ambulatory clinics and non-utilized appointments for elective operations in selected surgical departments at a tertiary hospital in Israel

 OrthopedicsENTAll Operations
Scheduled5515163821
Performed495 (90%)486 (94%)3608 (94%)
Reason for cancelation
 Unknown reason16 (28%)6 (20%)62 (29%)
 Patient postponed13 (23%)4 (13%)29 (14%)
 Emergency surgery6 (11%) 12 (6%)
 An operation that extended for longer than planned4 (7%) 6 (3%)
 Patient medical problems4 (7%)10 (33%)33 (16%)
 Lack of medical equipment2 (4%)  
 Patient did not arrive at surgery and did not notify2 (4%)4 (13%)11 (5%)
 Incorrect summons due to an administrative error2 (4%) 4 (2%)
 Doctor cancelled appointment permanently2 (4%)2 (7%)10 (5%)
 Patient did not fast2 (4%)  
 Doctor postponed the appointment date2 (4%) 4 (2%)
 Schedule was too busy1 (2%)3 (10%)28 (13%)
 Patient cancelled appointment permanently 1 (3%) 
 Other reasons  10 (5%)
 No approval for surgery  4 (2%)
Total5630213