Patient satisfaction with primary care physician performance in a multicultural population

Table 4 Multivariate ordinal logistic regression^a for the association between ethnicity and satisfaction from primary care physicians and health care system in Israel

	AOR (95% CI)a Arabs/Jews	P-value
General satisfaction^b
Very satisfied	0.63 (0.40–0.98)	0.040
Satisfied	0.82 (0.48–1.39)	0.467
Satisfied on average level	Ref
Not satisfied	0.67 (0.31–1.50)	0.338
Technical skills^b
Very satisfied	0.97 (0.64–1.48)	0.892
Satisfied	1.10 (0.73–1.66)	0.640
Satisfied on average level	Ref
Not satisfied	1.28 (0.17–9.77)	0.808
Communication skills^b
Very satisfied	0.34 (0.17–0.66)	0.001
Satisfied	0.50 (0.25–1.02)	0.059
Satisfied on average level	Ref
Not satisfied	2.12 (0.14–31.3)	0.605
Interpersonal manners^b
Very satisfied	0.32 (0.21–0.51)	< 0.001
Satisfied	1.00 (0.64–1.55)	0.998
Satisfied on average level	Ref
Not satisfied	0.76 (0.23–2.48)	0.647
Time spent with doctor^b
Very satisfied	0.56 (0.39–0.79)	0.001
Satisfied	0.71 (0.47–1.05)	0.089
Satisfied on average level	Ref
Not satisfied	0.81 (0.43–1.52)	0.508
Accessibility and convenience^b
Very satisfied	1.27 (0.85–1.88)	0.244
Satisfied	0.87 (0.59–1.29)	0.497
Satisfied on average level	Ref
Not satisfied	0.39 (0.13–1.21)	0.101

Notes^a:AOR (95%CI): Adjusted Odds ratio, 95%Confidence Interval. The model is adjusted for: age (years), BMI (kg/m2), education (less than high school, high school, and higher education), HMO, smoking status (current smoker, former smoker or no), having a permanent doctor, place of residence self-reported health status.^bThe range of the categories of satisfaction level: Not satisfied (range: 0–2.00), on average satisfied (range: 2.01–3.00), satisfied (range: 3.01–4.00), very satisfied (range: 4.01–5.00)

ISSN: 2045-4015