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Table 2 Results of the sub-components for Reciprocity, using the AHP relative assessment method

From: The patient–physician relationship: an account of the physician’s perspective

Information component

Relative weight

Devotion

0.235

Serviceability

0.264

Mutuality

0.156

Responsiveness

0.220

Appreciation

0.050

Understanding

0.075

  1. Consistency index = 0.144