Fig. 3From: Numbers, graphs and words – do we really understand the lab test results accessible via the patient portals?An example of one scenario with graphic (version A) and numeric (version B) presentations of information.For several weeks, Ayala had been feeling more tired than usual. She is pale and experiences a general feeling of laxity. During a visit to her family doctor, he recommended checking her Haemoglobin level. Haemoglobin is a molecule found in red blood cells that carries the oxygen from the lungs to the tissues of the body. Ayala took the test and received the following resultBack to article page