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Table 1 Characteristics of callers to the ICDC call center, February 5 to May 14, 2020 (N = 6623)

From: A COVID-19 call center for healthcare providers: dealing with rapidly evolving health policy guidelines

Callers’ characteristics

(N = 6623)

 

N

(%)

Caller profession

 Physician

4135

62.4

 Nurse

1235

18.7

 Emergency service provider

27

0.4

 Medic

9

0.1

 Administrator / medical secretary

290

4.4

 General public

162

2.5

 Other

731

11.0

 Missing

34

0.5

Total

6623

100

Work setting

 Outpatient clinic

4915

74.2

 Hospital

575

8.7

 Emergency services

29

0.4

 Local Department of Health

20

0.3

 Mother-child clinic

12

0.2

 Other

1071

16.2

 Missing

1

0.0

Total

6623

100

District

 Northern (16.1% of Israel’s population)

589

13.9

 Haifa (11.5% of Israel’s population)

341

8.0

 Tel Aviv (15.9% of Israel’s population)

403

9.5

 Central (24.5% of Israel’s population)

1245

29.3

 Jerusalem (15.9% of Israel’s population)

860

20.2

 Southern (14.5% of Israel’s population)

593

14.0

 Judea/Samaria (4.8% of Israel’s population)

216

5.1

Total

4247

100