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Table 2 Usage characteristics between primary care physicians (PCPs) and medical specialists

From: WhatsApp Tele-Medicine – usage patterns and physicians views on the platform

Characteristic

PCPs (n = 153)

N (%)

Medical Specialists (n = 48)

N (%)

P- value

 

Lowa

Medium

High

Low

Medium

High

 

Facebook use

  Personal

63 (41.2)

78 (51)

12 (7.8)

25 (52.1)

17 (35.4)

6 (12.5)

0.377

  Professional

145 (94.8)

8 (5.2)

0 (0)

42 (87.5)

4 (8.3)

2 (4.2)

0.065

WhatsApp use

  Personal

1 (0.7)

27 (17.6)

125 (81.7)

0 (0)

9 (18.8)

39 (81.2)

0.923

  Professional

20 (13.1)

45 (29.4)

88 (57.5)

7 (14.5)

14 (29.2)

27 (56.3)

0.986

Medical app use (Medscape, Uptodate, etc.)

  Achieving diagnosis

69 (45.1)

63 (41.2)

21 (13.7)

30 (62.5)

16 (33.3)

2 (4.2)

.05

  Workup selection

70 (45.8)

65 (42.5)

18 (11.8)

36 (75)

10 (20.8)

2 (4.2)

< 0.001

  Treatment selection

34 (22.2)

90 (58.8)

29 (19)

25 (52.1)

19 (39.6)

4 (8.3)

.001

  Staying current with medical knowledge

88 (57.5)

52 (34)

13 (8.5)

26 (54.2)

18 (37.5)

4 (8.3)

0.992

Consulting colleagues using WhatsApp

  Achieving diagnosis

68 (44.4)

70 (45.8)

15 (9.8)

29 (60.4)

15 (31.3)

4 (8.3)

0.242

  Workup selection

90 (58.8)

52 (34)

11 (7.2)

37 (77.0)

8 (16.7)

6 (6.3)

0.314

  Treatment selection

83 (54.2)

56 (36.6)

14 (9.2)

30 (62.5)

16 (33.3)

2 (4.2)

0.434

  Staying current with medical knowledge

111 (72.5)

33 (21.6)

9 (5.9)

35 (72.9)

10 (20.8)

3 (6.3)

0.110

Best tool for consultationsb

  Consulting colleagues using WhatsApp

55 (35.9)

10 (20.8)

0.051

  Consulting specialists using WhatsApp

84 (54.9)

24 (50)

0.552

  Consulting specialists via a phone call

48 (31.4)

25 (52.1)

.009

  Online clinical resources

85 (55.6)

10 (20.8)

< 0.001

  In-person appointment with specialist

23 (15)

17 (35.4)

0.002

  1. a “low” = Not at all/ few times a week; “medium” = at least once daily; “high” = at least every hour.
  2. b Each physician could select up to 2 consultation tools.