Table 2 Adaptations of primary care visits

n

%

n

%

To what extent this practice uses video consultations? Before the COVID-19 pandemic

Never

81

89

3,184

89.4

0.180

Less than once a week

3

3.3

244

6.8

Weekly

3

3.3

88

2.5

Daily

2

2.2

28

0.8

Multiple times a day

2

2.2

19

0.5

Total

91

3,563

Missing

3

2,398

To what extent this practice uses video consultations? Since the COVID-19 pandemic

Never

46

51.1

2,151

60.6

0.092

Less than once a week

16

17.8

667

18.8

Weekly

13

14.4

358

10.1

Daily

8

8.9

249

7.0

Multiple times a day

7

7.8

123

3.5

Total

90

3,548

Missing

4

2,413

When patients want to make an online appointment for this practice, they are shown a message informing them about which complaints they may (not) bring them to the practice

Yes

24

32.8

993

50.5

0.004

no

49

67.2

974

49.5

Total

73

1,967

Missing

21

3,994

Patients must state a reason when making an online appointment at the practice

Yes

6

7.3

1,256

60

 < 0.001

no

76

92.7

836

40

Total

82

2,092

Missing

12

3,869

Patients must state a reason when making an appointment by phone

Yes

12

14.1

2,699

 < 0.001

no

73

85.9

673

Total

85

3372

Missing

9

2,589

Patients who made an appointment and where it is unclear whether they pose a risk of infection are called beforehand to verify this

Never

35

42.2

416

12.8

 < 0.001

Rarely

19

22.9

384

11.8

Sometimes

13

15.7

460

14.1

Usually

8

9.6

899

27.7

Always

8

9.6

1,092

33.6

Total

83

3,251

Missing

11

2,710

Since the COVID-19 pandemic, my responsibilities in this practice increased

Strongly disagree

5

8.6

65

2.2

 < 0.001

Disagree

7

12.1

129

4.3

Neutral

11

19.0

441

14.8

Agree

26

44.8

966

32.4

Strongly agree

9

15.5

1,382

46.3

Total

58

2,983

Missing

36

2,978

Since the COVID-19 pandemic, I am happy with the task shifting in my professional role

Strongly disagree

4

7

314

10.7

0.104

Disagree

22

38.6

825

28.2

Neutral

10

17.5

913

31.2

Agree

17

29.8

650

22.2

Strongly agree

4

7

222

7.6

Total

57

2,924

Missing

37

3,037

In this practice, one or more of the following initiatives were taken since the COVID-19 pandemic:

A list was compiled from the EMR (*) for at least one group of patients with a chronic disorder (e.g. all patients taking methotrexate and needing to be seen)

Yes

38

54.3

927

28.6

 < 0.001

No

32

45.7

2,318

71.4

Total

70

3,245

Missing

24

2,716

This practice contacted patients with a chronic condition who needed follow-up care

Yes

60

75

2,108

61.7

0.015

No

20

25

1,310

38.3

Total

80

3,418

Missing

14

2,543

This practice contacted psychologically vulnerable patients

Yes

22

33.3

1,114

33.9

0.92

No

44

66.7

2,170

66.1

Total

66

3,284

Missing

28

2,677

This practice contacted patients with previous problems of family violence or with a problematic child-rearing situation

Yes

6

10.2

482

15.8

0.242

No

53

89.8

2,577

84.2

Total

59

3,059

Missing

35

2,902