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Table 5 Qualitative analysis of the responses (79) to the open-ended question "What has helped you to fulfill your PSO role during the Covid-19 pandemic?"

From: Crisis management for Patient Safety Officers: lessons learned from the Covid-19 pandemic

Responses

N

Policy and senior management level

Managerial support and cooperation

21

MOH directives

8

The ability of the organization to derive lessons learned

2

The mobilization of the entire organization

1

Middle management level

The mobilization of my team

11

Cooperation with colleagues

5

Cooperation with other units

3

Team-work

2

Adverse event reports and sharing information

2

Individual level

The belief in the importance of the position

8

I didn't function as a risk manager

3

Involvement in the activities

2

Experience

2

Self-management: time, tasks, routines

5

Stress management

2

No one helped me

1

Publications and information from abroad

1