Table 7 PS policies and practice during the first and third waves of the Covid-19 pandemic
From: Crisis management for Patient Safety Officers: lessons learned from the Covid-19 pandemic
Items | First wave | Third wave | ||
|---|---|---|---|---|
M | SD | M | SD | |
1. There were training and learning activities addressing patient safety and risk management | 3.05 | 1.37 | 3.65 | 1.15 |
2. The procedures were adjusted for the period of the pandemic | 3.82 | 1.09 | 3.94 | 1.01 |
3. Management conveyed a clear message of the importance and promotion of patient safety | 3.42 | 1.34 | 3.78 | 1.24 |
4. There was ambiguity and confusion about dealing with failures and errors | 3.03 | 1.22 | 3.94 | 0.91 |
5. Reports of potential risks were taken seriously by senior managers | 3.71 | 1.06 | 4.09 | 0.89 |
6. My organization was "forgiving" about the care safety failures | 3.40 | 1.16 | 3.77 | 1.19 |
7. Management-led processes to improve patient safety | 3.43 | 1.13 | 3.79 | 0.92 |
8. Managers did not know how to act in cases of medical errors | 3.36 | 1.20 | 3.78 | 1.15 |
9. I felt that all employees are mobilized to prevent errors and failures | 3.07 | 1.17 | 3.48 | 0.95 |
10. Management policy regarding risk management during the pandemic was not clear | 2.95 | 1.30 | 3.58 | 1.31 |